Privacy Policy
Pride Center of WNY - SMS Messaging Privacy Policy
This Messaging Privacy Policy explains how the Pride Center of Western New York collects and uses information abut you when communicating through text and phone messages. We use Hover Networks to provide our voice service. For the purposes of client messaging, Hover Networks acts as our service provider and data processor of your information.
Collection of Information
We collect various information on our behalf from and about you, including information you directly provide when contacting us. For example, we collect any contact information, including your phone number, that you send through our contact forms. When you send messages to a team member, we will also collect your messaging history and any information included in those messages. Use of Information We use your information to communicate about services and linkage to other team members or community service providers.
Sharing of Information
We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:
Service Providers. We may share your information with third parties to help us provide the services and support to you.
Legal Requirement and Protection of Hover Networks and Others.
We may disclose your information as we believe such disclosure is necessary or appropriate to:
(i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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We will not share your information with any third party for purposes unrelated to providing you with Pride Center services. We may share your Personal Data with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Protection of Information
We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.
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Retention of Information
We retain your information for as long as you are a client of the Pride Center or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.
Choices and Controls
Consent to receive automated text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, or OPTOUT. For additional opt-out information, please review our Terms.
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Customer Care
If you are experiencing any problems messaging Pride Center team members, please email jsaucier@pridecenterwny.org or info@glyswny.org By signing up to receive text messages from us, you also agree to our main Privacy Policy